Thematic has a 1-click integration with Intercom

Intercom helps companies talk to their customers easily through chat messages on websites and apps.

Connect your Intercom data to Thematic to instantly unearth the key themes driving recommendations and satisfaction, and find what matters amidst the noise.

How to send data

Why analyze Intercom data with Thematic?

Thematic shines when it comes to making sense of your text feedback. You’ll quickly understand and prioritize the key themes, and see emergent trends before they impact your bottom line . It’s the smartest way to leverage feedback for confident, strategic decisions.

Connect your Intercom chat logs to Thematic and gain valuable insights about what matters most to your customers.

Find out how to analyze Intercom support logs with Thematic!

Here’s why you’ll want to analyze your Intercom data with Thematic

Thematic is dedicated to unlocking deep insights

Thematic is purpose-built to tap into and leverage the key insights in your customer feedback. Text analytics is our main staple. Build the understanding you need, from all the feedback sources you've collected.

Pinpoint customer issues in seconds

Thematic helps you see specific customer issues to address - blazingly fast. With AI analysis that delivers immediate depth of understanding, we’ll show you what matters and why. Pinpoint what to do to reduce churn and improve revenue.

Emerging insights, automatically

Thematic uncovers themes in your dataset automatically, based on what your customers have shared. No data training or building inflexible code frames. See previously unknown themes, and answer specific questions.
Analyzing your Intercom data in Thematic means you’ll save time, make better strategic decisions and align your team on priorities. Book a Demo

Further reading

Learn how you can analyze support and chat logs with Thematic
Read about the benefits of using chatbots for customer experience

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