Customer Feedback Analysis | Product

A strategic, in-depth analysis
of your customer feedback

Customer insights to increase retention and loyalty.

Thematic’s unique approach to text analytics

Find the unexpected in your feedback

Priceless customer insights to increase customer retention and loyalty.

Transparent and easily editable

Thematic is fully transparent and your results can be easily edited, making it suitable for your specific needs. Bring your domain knowledge via drag and drop UI.

Find emerging and specific themes

Our AI finds themes without any manual coding or data scientist required. It captures similar multi-word concepts, and creates visualisations that are easy to interpret.

Scalable to your business needs

Our solution works equally well on 100s or 10,000s comments, making it adaptable to your needs as your business grows. You'll be ahead of the game whether you're big or small.

Want to see how it works?
View sample Thematic reports created from NPS® surveys and reviews

Easily connect to your data with our integrations

Thematic in action

Want to see a demo on your data?
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Contact details

San Francisco, US +1 650 218 6903  •  Austin, US +1 510 209 8073 Auckland, NZ +64 9 889 1511